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In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.We have another server in the wings waiting to be deployed, but we need to address the problem in the meantime. If it does not, then it is the generation or distribution process that is failing. OWA reflects the information correctly, but Outlook does not. I have tried deleting the OAB files, but when I download the address book, it still has the outdated version.I'm wondering if anyone has anyone has any tips that could help me address this issue. Are you using web or public folder distribution for the OAB? If you are on Outlook 2010, any reason you are still using public folder distribution?

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